Privacy Policy — IPTVIreland

Privacy Policy

Last updated: 27 July 2026

At IPTVIreland ("we", "us", "our"), we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our IPTV streaming services and visit our website at iptvire.land.

As an Ireland-based service provider operating within the European Union, we comply with the General Data Protection Regulation (GDPR) and applicable Irish data protection legislation.

Information We Collect

We collect information that you voluntarily provide to us and data that is automatically collected when you use our services.

Information You Provide

  • Name — to personalise your account and support experience.
  • Email address — for account-related communications and support responses.
  • Payment information — processed via WhatsApp conversations, PayPal, bank transfer, or cryptocurrency. We do not store full payment card details on our servers.
  • WhatsApp contact number — used for order processing and customer support.
  • Device information — the type of device you use to access our service (e.g., Firestick, Smart TV, Android), necessary for setup assistance.

Automatically Collected Data

  • IP address — for service delivery and fraud prevention.
  • Usage data — pages visited, time spent on site, and interaction patterns to improve our website.
  • Browser information — to optimise site performance.

How We Use Your Data

We use the information we collect for the following purposes:

  • Service delivery — to activate your IPTV subscription (see our pricing plans), provide streaming access, and deliver the channels and on-demand content you've purchased.
  • Customer support — to respond to your enquiries, troubleshoot issues, and provide setup assistance via WhatsApp.
  • Account management — to manage your subscription status, track expiry dates, and send renewal reminders (only if you opt in).
  • Service improvement — to analyse usage patterns and improve our website, content, and streaming quality.
  • Security — to detect and prevent fraud, abuse, and unauthorised access.
  • Legal obligations — to comply with applicable laws and regulations in Ireland and the EU.

We will never use your data for purposes incompatible with the above without first obtaining your explicit consent.

Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of Cookies We Use

  • Essential cookies — required for basic website functionality. These cannot be disabled.
  • Analytics cookies — help us understand how visitors interact with our site. We use privacy-respecting analytics tools.
  • Preference cookies — remember your settings and preferences for future visits.

You can control and manage cookies through your browser settings. Disabling essential cookies may affect website functionality.

Third-Party Sharing

We take a minimal approach to third-party data sharing. We do not sell, rent, or trade your personal data to third parties for marketing purposes.

We may share your information with the following limited categories of third parties:

  • Payment processors — PayPal and cryptocurrency payment facilitators, solely for the purpose of processing your transactions. These providers have their own privacy policies governing the use of your payment data.
  • Hosting and infrastructure providers — to maintain our website and streaming services. These providers are bound by strict data processing agreements.
  • Legal authorities — if required by law, court order, or governmental request in Ireland or the EU.

All third-party processors are required to protect your data in accordance with GDPR standards and our contractual obligations.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy:

  • Account data — retained for the duration of your active subscription plus 12 months after expiry for support and reactivation purposes.
  • Payment records — retained for 7 years as required by Irish tax and financial regulations.
  • Support communications — retained for 24 months to ensure continuity of customer service.
  • Website analytics data — anonymised after 26 months.

After the applicable retention period, your data is securely deleted or anonymised so that it can no longer be associated with you.

Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

  • Right of access — request a copy of the personal data we hold about you.
  • Right to rectification — request correction of inaccurate or incomplete data.
  • Right to erasure ("right to be forgotten") — request deletion of your personal data, subject to legal retention requirements.
  • Right to restrict processing — request that we limit how we use your data.
  • Right to data portability — receive your data in a structured, commonly used, machine-readable format.
  • Right to object — object to processing of your data for specific purposes, including marketing.
  • Right to withdraw consent — withdraw any previously given consent at any time.

To exercise any of these rights, contact us via WhatsApp. We will respond to all legitimate requests within 30 days.

You also have the right to lodge a complaint with the Data Protection Commission (DPC) of Ireland if you believe your data protection rights have been infringed.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • Encrypted data transmission (HTTPS/TLS)
  • Secure server infrastructure with access controls
  • Regular security assessments
  • Limited access to personal data on a need-to-know basis

While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, but we are committed to promptly addressing any breaches in accordance with GDPR notification requirements.

Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately and we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

This policy applies to all services provided by IPTVIreland as of 27 July 2026.

See our Terms of Service and Refund Policy for more details.